Jamkids Terms & Conditions

Service provider: Jamkids
Customer: the child’s parent/guardian/other
Student: the child attending the classes
Payer: the person paying for the service (parent/guardian/other)
School year: fall term + spring term
School term: fall term (August–December) + spring term (January–May)

1. We welcome all 0–6-year-old children to our classes. There are no entrance tests. No previous musical skills are required.
2. Jamkids classes follow the Jamkids Musiikkikoulu curriculum (basic education in the arts, general syllabus).
3. Student enrollment and cancellation of enrollment must always be done through Eepos, the registration system Jamkids uses.
4. Enrollment is binding and applies to the entire school year (autumn + spring term). Please find our cancellation policy below (7.).
5. A trial lesson can be arranged after the term (autumn/spring) has started, if there are availabilities in the chosen class. We do not accept trial lesson pre-bookings to a specific time and date. The fee of a trial lesson is the same as one normal lesson.
6. New children are also accepted during the school term and year, depending on availability. The fee is determined according to the amount of lessons remaining in the term. Note! The fee for sibling classes is 60 euros for a term (no reductions made for less lessons).
7. All cancellations must be done via the electronic registration system Eepos, no later than four weeks before the start of the term. If the cancellation is made less than four weeks before the start of the term, Jamkids has the right to charge half (50%) of the fee for the term. Note! Cancellations done verbally or by email are not valid.
8. If cancellation is done after the start of the term or during the term, the fee will be charged in full (100%). The lessons missed are not compensated. In special cases (like in case of illness) the cancellation and possible compensation can be negotiated separately, always beforehand/without delay in the event of an illness. The registration cannot be cancelled nor the compensation applied for afterwards.
9. The payer (parent/guardian/other) agrees to pay the fees as stated in the valid and current price list. The final responsibility of the fee always rests with the guardian who made the registration for that particular child. If ‘other’ is declared as the payer and they do not pay the invoice, the payment will then be charged to the guardian.
10. Invoices will be sent at the beginning of each term (spring/autumn) by email. We accept payments for each invoice in two installments; the first payment being received by due date and the second no later than one month after the original due date of the invoice. A service charge of 5 euros will be added to the second installment. An additional fee may be charged for payment reminders. Jamkids has the right to terminate the student place if the invoice has not been paid. Termination of a student place does not, however, remove the obligation to pay the invoice for the ongoing term.
11. Jamkids has the right to check the credit details of the payer. If the payer lacks credit ratings or has several payment delays, Jamkids has the right to charge the term fee in total (100%) before start of term.
12. The duration of autumn term is 14 lessons, one lesson of which is a concert. For 30-minute and Music & Movement classes, the duration of the autumn term is 13 lessons (no concert). Classes start on week 35 (unless otherwise informed).
13. The duration of spring term is 16 lessons, one lesson of which is a concert. For 30-minute and Music & Movement classes, the duration of the autumn term is 15 lessons (no concert). Classes start on the week after Epiphany (loppiainen) (unless otherwise informed).
14. Classes are generally held at the same time every week as stated in the weekly curriculum. In case of a teacher’s illness, compensation lessons can be arranged at another time and in another location if necessary. Jamkids reserves the right to changes in schedule during the term and at the turn of the year.
15. Student’s absences (travel, illness or other reason) will not be reimbursed or compensated. Student’s absence should always be informed directly to the teacher by email. In special circumstances (e.g. longer periods of illness) the cancellation and possible reimbursement can be negotiated separately, beforehand/without delay. The registration cannot be cancelled nor the compensation applied for afterwards.
16. In case of teacher’s illness, Jamkids will primarily try to arrange a substitute.
17. Lessons cancelled due to an unexpected sudden absence of the teacher, will be replaced at an announced time before the end of the term. This lesson can also be held in another location and/or at a different time. One of the lessons of the term can also be replaced with video or other material.
18. Jamkids Concert is counted as one of the lessons for the 2–6-year-olds each term (not applicable to Music & Movement lessons). We recommend participation but it is not compulsory. We would appreciate it if the teacher were informed beforehand if the child is not going to participate. Jamkids will not reimburse the absence.
19. The registration form (Eepos) is used to grant or deny permission to publish video and audio materials related to Jamkids. We will not associate names to published material.
20. Most of the communication by Jamkids will be done by email, e.g. info emails and other announcements will only be sent by email. Unexpected and sudden cancellations of classes (due to teacher’s illness and other unexpected reasons) will be notified by SMS. The student is responsible for the contact information to always be up to date (email and phone number).
21. If lessons in class are impossible to arrange, due to reasons beyond the control of Jamkids, the classes can also be arranged remotely.
22. Lessons missed due to force majeure reasons will not be compensated or reimbursed. Force majeure refers to reasons beyond the service provider’s control, which could not have been foreseen when making the contract and on the basis of which the teaching cannot be organized. Such reasons are at least measures taken by the authorities, natural disasters, a dangerous infectious epidemic and the precautions taken because of it, a state of war, social unrest, a serious accident, a strike, a lockout by an employer’s organization or another reason with equally significant and unusual effects.